Know your payee

Why?

To be compliant with EU´s payment directives we might need to verify you as a payment recipient to be allowed to continue with payouts to your account.

All information gathered in this verification process will be handled by our partner Hyperwallet in accordance with GDPR. 

This only applies to users with in the EU.

How?

If you are required to complete this verification you will receive a notification in My Tradera, click the message to begin the verification process.

All information must be sent via this form. 

How long does it take to get verified?

Getting verified usually takes 1-2 banking days once all required information and documents have been provided. Once verified your payments will continue as before.