Traderas buyer protection
When you pay with Paynova you have access to Traderas buyer protection. This is included both when paying with invoice or in installments.
What's required to get Traderas buyer protection?
- Buyer protection and invoice fee is 8% of the end price, minimum 9 SEK max 500 SEK
- Valid both for invoice and when paying in installments
How do I use my buyer protection?
- Create a dispute on the listing where you need to use your buyer protection
- Escalate the dispute to Tradera
- You will receive a confirmation within 48 hours
- We will settle the dispute within 14 days